Maintenance
If regular or emergency maintenance is needed, during our office hours (Monday through Thursday, 7:30 AM to 5:30 PM and on Fridays, 8:00 AM to 12:00 PM), please call 979.245.2652 and inform our staff of your service request.
Additionally, work orders can be submitted via email.
The following must be included in your work order request via email:
- Name
- Unit Number
- Maintenance Request
- Date
- Time
- If your maintenance request is an Emergency
If emergency maintenance is needed, outside of our office hours (after-hours) or on weekends, please call 979.240.1923 and inform our staff of your service request.
The following situations are considered for our emergency maintenance services:
- Broken door locks or windows
- Broken water lines
- Exposed electrical lines
- Fire (please dial 9-1-1 first)
- Gas leak (please dial 9-1-1 first)
- Loss of power
- No air conditioning (when over 85 degrees Fahrenheit)
- No heat (when under 45 degrees Fahrenheit)
- Plumbing backups (overflowing toilet, exposure to raw sewage, etc.)
Maintenance problems must be reported immediately. Please do not make any repairs. If damage to your apartment is caused by any member of your family or guests, you will be required to pay for the damage.
