Work Orders
To place a work order during our office hours (Monday through Thursday, 7:30 AM to 5:30 PM and on Fridays, 8:00 AM to 12:00 PM), please call 979.245.2652 and inform our staff of your service request.
Additionally, work orders can be submitted via email.
The following must be included in your work order request via email:
- Name
- Unit Number
- Maintenance Request
- Date
- Time
- If your maintenance request is an Emergency
Outside of office hours, please place any emergency work orders by calling our Emergency After Hours Maintenace Line at 979.240.1923.
The following situations are considered for our emergency maintenance services:
- Broken door locks or windows
- Broken water lines
- Exposed electrical lines
- Fire (please dial 9-1-1 first)
- Gas leak (please dial 9-1-1 first)
- Loss of power
- No air conditioning (when over 85 degrees Fahrenheit)
- No heat (when under 45 degrees Fahrenheit)
- Plumbing backups (overflowing toilet, exposure to raw sewage, etc.)
